Operational Support Performs various operational tasks by responding to inquiries, identifying solutions to improve efficiency and implementing solutions. Serves as initial point of contact for support of assigned operational processes, systems and tools, coordinating communication and requests between relevant stakeholders. Involves data entry. May assist with special pr

Operations Plans, directs, and manages the daily workflow ensuring efficient processing, risk mitigation, and delivery of excellent service. Leads and participates in interdepartmental meetings, and serves on project teams for new initiatives and the development of process enhancements. Assists in implementing enhancements to departmental systems or processes. Business Su

Account Analysis Analyzes documentation and information within a portfolio of accounts. Reviews system notes, loan histories, and other relevant case information prior to initiating legal actions. Ensures completeness and accuracy of included documentation. Account Management Works pipeline of accounts, completing all tasks within the required timeframes. Updates systems

Wealth Operations Manages operational risk for Institutional Trust ensuring compliance with all applicable regulations, policies, and resolving complex service issues. Makes appropriate changes to team policies, procedures, and efficiencies in order to meet objectives. Works with operations, legal, and compliance teams to ensure mitigation of controllable operational loss

Data Analysis Sources, compiles, and interprets data. Performs advanced data analysis, effectively communicating and directing analysis output. Operational Support Provides support for business operations by responding to inquiries, identifying issues, and working to improve team practices. Assists in streamlining daily workflow for overall unit, resolving escalated matte

Supports Identity Access management programs within the Bank at a complex level of ability. Manage the business management workstream which would include managing demand management workstream and end to end product rollout capability for the SailPoint. Entails spearheading the onboarding and application integration team. Responsible for overseeing integration resources an

Data Analysis Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. Identifying Requirements Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes, and assists in

Support Regulatory Exams Responsible for supporting exams performed by primary regulators, in consultation with Regulatory Relations and stakeholders in IT. Supports preparation of materials, preparing speakers, review of content, capture of meeting notes, monitoring follow ups. Regulatory Presentations Responsible for developing materials for periodic OGS/OGM meetings wi

Data Analysis Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. System Support Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end user experience. Assists in implementing recommended modifications a

Project Management Assigns, supervises, and reviews audit projects. Provides feedback, direction, and professional development to assisting auditors. Conducts special projects and facilitates external audits. Process Improvements Creates reports and other documentation to communicate findings. Designs audit procedures, techniques, and sample approach to validate testing m

Work within the Executive Support team to provide best in class, white glove support to the FCB Executives and their assistants in the Raleigh office. Provide hands on support for FCB Executives who are experiencing desktop hardware, software, mobile, A/V, and networking issues and provide complete follow through to successful resolution. Be proactive in identification of

Reconcilements Completes assigned Settlement Ledger/DDA reconciliations, aids in the resolution of exceptions, discrepancies, and variances encountered in different applications for assigned accounts. Assesses work of assigned associates for timeliness, process improvements, and efficiencies. Ensures the quality and timeliness of department processing. Supervisory Functio

Technical Support Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maint

Strong working knowledge of commercial real estate finance and willingness to work on several types of commercial real estate, construction loan, and other commercial lending transactions. Also, strong working knowledge to support originations of SBA 7a, SBA 504 and USDA loans consistent with Bank policy and SBA Standard Operating Procedure (SOP) or USDA guidelines. Stron

Portfolio Management Manages an assigned portfolio of commercial, business, or Small Business Administration substandard graded relationships. Analyzes loans and supporting collateral to develop and execute a plan for resolution. Approves modifications and renewals. Identifies and documents troubled debt restructures, recommending status changes as appropriate. Reporting